FairPlay Responsible Gaming — Safe Deposit Caps and a 24-Hour Pause
Every FairPlay ID can carry three optional deposit caps, one for the day, one for the week and one for the month, plus a pause that shuts the account for 24 hours. Nothing here switches on by itself. You ask the FairPlay desk, the desk sets it, and from then on the wallet turns away any deposit that would cross the figure you picked.
18+ only. A FairPlay ID is never issued to a minor.
FairPlay Responsible Gaming Tools: 3 Safe Cap Sizes, Set by the Desk
Pick one size or stack all three. The rupee figure is yours to choose.
| FairPlay cap size | What it adds up | Who tends to pick it |
|---|---|---|
| Daily | All deposits made in one day | Someone who tops up again mid-match |
| Weekly | All deposits across seven days | Weekend players who want a fixed spend |
| Monthly | All deposits in a calendar month | Anyone budgeting from a salary |
Caps count deposits only. Payouts are never held back by a cap, and the FairPlay withdrawal time stays what it was, with ₹600 as the smallest request.
A quick example, with made-up figures. Say your monthly FairPlay cap is ₹6,000 and ₹5,800 has already gone in. The smallest deposit the wallet takes is ₹300, so that top-up is refused, because it would carry the month to ₹6,100 and past the line you drew. Stop there.
How to Request a Safe FairPlay Deposit Cap in 4 Moves
- Choose the size: daily, weekly or monthly. Two or three together is fine.
- Fix your own rupee figure. FairPlay staff will not suggest one, and anything under ₹300 would block every deposit.
- Write to the FairPlay contact desk from the mobile number on the account, giving your user ID, the cap size and the amount.
- Wait for the confirmation. The desk works 24x7 and the first reply usually lands in about 2 minutes.
FairPlay 24-Hour Pause: a Quick Lock on the Whole ID
- What it shuts
- Sign in, deposits and new bets on that FairPlay ID.
- What it leaves
- Your balance. Pausing costs nothing.
- How it starts
- One message to the desk asking for the 24-hour pause.
- How it lifts
- By itself, when the 24 hours are up. No second message.
The pause is a full day, not 20 min to cool off. A common pattern goes like this: a player loses two evenings running, asks for the pause late at night, then comes back the following evening and sets a weekly cap instead. That second request is probably the more useful one.
Need longer than a day? Ask the desk for self-exclusion and the FairPlay ID is closed for an extended stretch. How a closed or paused account is treated is written into the FairPlay terms, which run to 8 conditions.
Three Real Signs to Stop, Before the Next FairPlay Deposit
- You are depositing to win back what just went.
- You have hidden the amount from someone at home.
- The money was meant for rent, fees or a loan.
Any one of these is enough to ask FairPlay for the pause today. If it feels bigger than a cap can fix, Tele-MANAS, the Government of India mental health helpline, answers free of charge on 14416 (it is not part of FairPlay, and the call is confidential).
More FairPlay Responsible Gaming Help, Fast Links
FairPlay Responsible Gaming Questions, Quick Answers
How do I put a deposit cap on my FairPlay ID?
Message the FairPlay desk from your registered mobile and name the cap you want: daily, weekly or monthly, along with the rupee figure. Replies come in about 2 minutes at any hour, and the desk confirms once the cap is set. After that the wallet refuses any deposit that would cross your figure.
What happens to my account during the FairPlay 24-hour pause?
Your FairPlay ID stays shut for 24 hours: no sign in, no deposit, no new bet. The balance is not touched and nothing is deducted for pausing. One message to the desk starts it, and the pause lifts by itself once the 24 hours are over, so there is no second request to send.